Monitoring - The script is functioning as expected and we started fixing data. This might take a while, we keep you updated here.
May 15, 17:54 CEST
Update - We have a script in place fixing the data and are currently testing.
May 15, 15:28 CEST
Identified - We have a script in place fixing the data and are currently testing.
May 15, 15:26 CEST
Investigating - This is a follow-up incident for https://status.papershift.com/incidents/v3f7lt8wq5p1. We are currently working on automatically fixing corrupted user's record data. Updates here soon.
May 15, 14:16 CEST
Identified - We identified a couple of edge cases in which break data is not created/synced properly. We are working on multiple fixes on client and backend side.
May 14, 16:04 CEST
Web Applikation
?
Degraded Performance
90 days ago
100.0
% uptime
Today
Stempeluhr App
?
Degraded Performance
90 days ago
99.97
% uptime
Today
Plan App
?
Operational
90 days ago
100.0
% uptime
Today
Intercom Mobile Messenger
Operational
Intercom Web Messenger
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
After some monitoring, things look good and we are closing this incident. Please follow our follow-up thread on fixing corrupted data here: https://status.papershift.com/incidents/l4wfr082tvd5
May 15, 15:27 CEST
Monitoring -
The fix has been tested and is live now, user's records data is now being updated as expected. We will monitor this issue further and create a follow-up incident to keep you up to date on fixing the corrupted data.
May 15, 14:14 CEST
Update -
We identified another issue regarding plan hour calculation and are currently testing it. Updates follow soon.
May 15, 12:29 CEST
Identified -
We have identified at least one issue and a fix will be shipped soon. Once live we will investigate further. After confirmation that all changes to shifts and time trackings are calculated properly in users' records data, we will work on a plan to fix corrupted data.
May 14, 17:58 CEST
Investigating -
In some cases planned hours in user's record data is not updated properly. We are investgating the case and keep you posted. Once fixed, we will of course update corrupted data as well.
May 14, 16:08 CEST
May 14, 2021
Unresolved incident: Syncing Issues with Breaks on Station-App.