tag:status.papershift.com,2005:/historyPapershift Status - Incident History2024-03-29T01:06:25+01:00Papershifttag:status.papershift.com,2005:Incident/196663762024-01-10T15:20:23+01:002024-01-10T15:20:23+01:00Unerwartete Serverwartung<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>15:20</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>11:51</var> CET</small><br><strong>Monitoring</strong> - Wir haben aktuell unerwartete Serverwartungen, sodass Dein Login bei Papershift nicht funktioniert.<br /><br />Unsere Techniker sind bereits mit Hochdruck daran dies zu korrigieren, daher bitten wir Dich uns ein wenig Zeit zu geben und den Login erst wieder in einigen Stunden zu probieren. Wir halten dich über den Status auf dem laufenden.<br /><br />Falls Du Dich dringend einloggen möchtest, kannst Du als Workaround Dein Passwort zurückzusetzen - am besten nimmst Du hier Dein altes Password wieder.<br /><br />So geht’s:<br />Klicke auf https://app.papershift.com/signin# und dann auf >Passwort zurücksetzen.<br />Du erhältst einen Link zum Zurücksetzen Deines Passwortes per E-Mail.<br />Klicke auf den Link >neues Passwort festlegen in der E-Mail und lege Dein Passwort fest. Klicke dann auf >Passwort speichern, um Dein Passwort zu bestätigen.<br /><br />Danke für Deine Geduld und viele Grüße aus Karlsruhe</p>tag:status.papershift.com,2005:Incident/194423242023-12-15T20:45:03+01:002023-12-15T20:45:03+01:00Increasing Database Size<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>20:45</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>20:32</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>22:01</var> CET</small><br><strong>Scheduled</strong> - We'll increase the size of one of our databases tonight. In the time after 10:45 PM we'll expect a short service interruption (couple of minutes) as well as reduced performance. We'll notify you here on all events.</p>tag:status.papershift.com,2005:Incident/191316642023-11-17T23:12:06+01:002023-11-17T23:12:06+01:00Increasing Database Size<p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>23:12</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>22:45</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>00:06</var> CET</small><br><strong>Scheduled</strong> - We'll increase the size of one of our databases tonight. In the time after 10:45 PM we'll expect a short service interruption (couple of minutes) as well as reduced performance. We'll notify you here on all events.</p>tag:status.papershift.com,2005:Incident/181777362023-08-18T02:17:35+02:002023-08-18T02:17:35+02:00Maintenance in Progress<p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>02:17</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>23:25</var> CEST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>23:24</var> CEST</small><br><strong>Identified</strong> - Dear Users,<br /><br />We are currently performing maintenance on our website. During this time, the website may be temporarily unavailable or have extremely high loading times. We apologize for any inconvenience this may cause.<br /><br />Thank you for your understanding and patience.</p>tag:status.papershift.com,2005:Incident/163502752023-03-06T12:46:15+01:002023-03-06T12:46:16+01:00Response time (web) (High)<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>12:46</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>06:05</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/163454202023-03-05T10:51:13+01:002023-03-05T10:51:14+01:00Response time (web) (High)<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>10:51</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>08:14</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/162028262023-02-20T14:44:58+01:002023-02-20T14:44:58+01:00Response time (web) (High)<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>14:44</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>07:15</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/151842072022-12-14T18:18:41+01:002022-12-14T18:18:41+01:00Response time (web) (High)<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>18:18</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>17:05</var> CET</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/146511852022-12-08T13:46:18+01:002022-12-08T13:46:18+01:00Time trackings via station app can partially not be started<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>13:46</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved. Starting and ending time trackings via the station app works as usual again. 🎉</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>12:07</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>10:19</var> CET</small><br><strong>Identified</strong> - The issue has been identified, and a fix is being implemented.</p>tag:status.papershift.com,2005:Incident/108852732022-08-22T22:15:15+02:002022-08-22T22:15:15+02:00Response time (web) (High)<p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>22:15</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>22</var>, <var data-var='time'>19:53</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/107886272022-08-09T15:20:11+02:002022-08-09T15:20:11+02:00Employees and Working Area Admins are not able to see shifts of other employees<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>15:20</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>11:11</var> CEST</small><br><strong>Identified</strong> - Due to a new feature release Working Area Admins and employees are currently not able to see the shifts of other employees. <br />We are working on reversing the default behavior of the new feature.</p>tag:status.papershift.com,2005:Incident/105634292022-07-16T01:46:15+02:002022-07-16T01:46:15+02:00Verbesserungen an unserer Infrastruktur / Improvements to our Infrastructure<p><small>Jul <var data-var='date'>16</var>, <var data-var='time'>01:46</var> CEST</small><br><strong>Completed</strong> - DE<br />Die geplanten Änderungen an unserer Infrastruktur sind abgeschlossen.<br /><br />EN<br />The planned changes to our infrastructure have been completed.</p><p><small>Jul <var data-var='date'>16</var>, <var data-var='time'>01:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>12:11</var> CEST</small><br><strong>Scheduled</strong> - DE<br />Hallo zusammen,<br /><br />in der Nacht von Freitag auf Samstag nehmen wir eine Verbesserung an unserer Infrastruktur vor. Hierfür müssen wir leider eine kurze Downtime einplanen, die aller Voraussicht nach nicht länger als 1 Stunde betragen wird.<br /><br />Wir arbeiten daran diese so kurz wie möglich zu halten und entschuldigen uns vorab bereits für entstehende Unannehmlichkeiten. Sobald die Änderung abgeschlossen ist, werden wir wie gewohnt hier ein Update geben.<br /><br />Euer Engineering Team @ Papershift<br /><br />EN<br />Hello there,<br /><br />in the night from Friday to Saturday we will improve our infrastructure. For this we have to plan a short downtime, which will probably not take longer than 1 hour.<br /><br />We are working on keeping this as short as possible and apologize in advance for any inconvenience. As soon as the change is completed, we will provide an update here as usual.<br /><br />Your Engineering Team @ Papershift</p>tag:status.papershift.com,2005:Incident/105767552022-07-14T14:07:12+02:002022-07-14T14:07:12+02:00Response time (web) (High)<p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>14:07</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>14</var>, <var data-var='time'>11:31</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/103661322022-06-21T09:53:39+02:002022-06-21T09:53:39+02:00Papershift Services currently Offline<p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>09:53</var> CEST</small><br><strong>Resolved</strong> - The fix has been implemeted by Cloudflare and traffic/performance look normal again.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>09:17</var> CEST</small><br><strong>Monitoring</strong> - Cloudflare and hence our services are slowly recovering, available again at app.papershift.com.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>09:02</var> CEST</small><br><strong>Update</strong> - Papershift can temporarily be accessed via this link: z26628665-z66ab52a6-gtw.zc03b0c64.prm.sh</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>08:55</var> CEST</small><br><strong>Update</strong> - For further infos from Cloudflare, please see here: https://www.cloudflarestatus.com/</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>08:54</var> CEST</small><br><strong>Identified</strong> - Due to a worldwide outage at Cloudflare, Papershift services are currently offline, we are investigating further and will give updates as soon as possible.</p>tag:status.papershift.com,2005:Incident/100789572022-05-26T12:37:52+02:002022-05-26T12:37:52+02:00Response time (web) (High)<p><small>May <var data-var='date'>26</var>, <var data-var='time'>12:37</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>26</var>, <var data-var='time'>12:10</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/100354022022-05-20T10:49:21+02:002022-05-20T10:49:21+02:00Degraded performance of E-Mail delivery<p><small>May <var data-var='date'>20</var>, <var data-var='time'>10:49</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>10:49</var> CEST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>10:46</var> CEST</small><br><strong>Identified</strong> - Right now the delivery of Papershift E-Mails can be delayed by several hours. We identified the problem and are working on it to solve it as fast as possible.</p>tag:status.papershift.com,2005:Incident/100200702022-05-18T15:17:43+02:002022-05-18T15:17:43+02:00Degraded performance<p><small>May <var data-var='date'>18</var>, <var data-var='time'>15:17</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>15:06</var> CEST</small><br><strong>Investigating</strong> - Calculation of evaluations and planned or absence hours can take some more time at the moment. We are investigating the issue and resolve it as fast as possible.</p>tag:status.papershift.com,2005:Incident/99062902022-05-07T05:01:57+02:002022-05-07T05:01:57+02:00Major Version Upgrade on Database<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>05:01</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 7</var>, <var data-var='time'>04:46</var> CEST</small><br><strong>Verifying</strong> - The upgrade is completed and we are currently monitoring performance.</p><p><small>May <var data-var='date'> 7</var>, <var data-var='time'>01:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 3</var>, <var data-var='time'>21:18</var> CEST</small><br><strong>Scheduled</strong> - EN<br />On Saturday morning we are undergoing maintenance to perform a major version upgrade on our database. This will increase performance and security. Our services will not be available during this time and we apologize in advance for any inconveniences. We will monitor performance throughout the weekend and share regular updates here on our statuspage.<br /><br />DE<br />Am Samstagmorgen werden wir Wartungsarbeiten durchführen, um ein größeres Versions-Upgrade unserer Datenbank vorzunehmen. Dies wird Performance und Sicherheit erhöhen. Unsere Dienste werden während dieser Zeit nicht verfügbar sein und wir entschuldigen uns im Voraus für etwaige Unannehmlichkeiten. Wir werden die Performance während des gesamten Wochenendes überwachen und regelmäßige Updates hier auf unserer Statusseite veröffentlichen.</p>tag:status.papershift.com,2005:Incident/98966822022-05-02T17:55:12+02:002022-05-02T17:55:12+02:00Response time (web) (High)<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>17:55</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>17:27</var> CEST</small><br><strong>Monitoring</strong> - During a long running migration on release 116.0 we experienced higher response times than usual. Response times are already back to normal and we are monitoring our systems.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>17:02</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/98660072022-04-27T22:11:28+02:002022-04-27T22:11:28+02:00Increasing Database Size<p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>22:11</var> CEST</small><br><strong>Completed</strong> - The change to our database is completed.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>22:02</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>19:10</var> CEST</small><br><strong>Scheduled</strong> - We'll increase the size of one of our databases tonight. In the time after 10pm we'll expect a short service interruption (couple of minutes) as well as reduced performance. We'll notify you here on all events.</p>tag:status.papershift.com,2005:Incident/98631882022-04-27T16:32:14+02:002022-04-27T16:32:14+02:00Response time (web) (High)<p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>16:32</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>11:04</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/98600962022-04-26T22:25:14+02:002022-04-26T22:25:14+02:00Database maintenance [Security update]<p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>22:25</var> CEST</small><br><strong>Resolved</strong> - Database performance is back to normal, agologies again for the short interruption in service.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>22:17</var> CEST</small><br><strong>Monitoring</strong> - On short notice we are undergoing maintenance on our database and will be back shortly. We apologize for any inconveniences.</p>tag:status.papershift.com,2005:Incident/98557892022-04-26T17:14:11+02:002022-04-26T17:14:11+02:00Response time (web) (High)<p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>17:14</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>10:22</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/98482242022-04-25T13:50:00+02:002022-04-25T13:50:00+02:00Response time (web) (High)<p><small>Apr <var data-var='date'>25</var>, <var data-var='time'>13:50</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>25</var>, <var data-var='time'>09:12</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.papershift.com,2005:Incident/97656382022-04-12T12:48:35+02:002022-04-12T12:48:35+02:00Response time (web) (High)<p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>12:48</var> CEST</small><br><strong>Resolved</strong> - We have resolved the web performance issue. Our engineers are working on a permanent fix.</p><p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>12:03</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>12:01</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>12:00</var> CEST</small><br><strong>Update</strong> - We're continuing to investigate degraded web performance issues.</p><p><small>Apr <var data-var='date'>12</var>, <var data-var='time'>10:37</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>